Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
Mexico
Km. 72 Carretera Cancun Tulum Puerto Aventuras, Puerto Aventuras, Mexico

Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

This large, self-contained complex on the Maya Riviera, offers everything from 5 swimming pools and a water slide to unspoilt beaches and childrens activities Rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have a double spa bath and well-stocked minibar Designed in traditional Mexican style, the rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have satellite TV All bathrooms have bathrobes and LOccitane or Farouk toiletries The 9 restaurants cover all tastes, from Mexican to pizza, pasta and Argentinian cuisine There are 9 options from sports bar, a swim-up bar and a health bar serving fruit juices to a variety of lounges Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers tennis courts, a Yoga Temple and Body Rock Fitness centre Bicycles can be hired, and there is also a diving school Activities such as snorkelling and kayaking, and there is the Little Big Club kids club Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called Rhythm and Motion

Rooms

Deluxe Family Room
This large room features 2 connecting room, plus a private balcony and an ensuite hot tub There is also a flat-screen TV with a video-game console and DVD player, plus a telephone, minibar and safety-deposit box The bathroom boasts free toiletries, candies and chocolate milk
Beds: 2:Double bed(s),1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • DVD Player
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • Tiled / Marble floor
  • Alarm Clock
Deluxe Platinum Partial Ocean View
In addition to a partial ocean view, this room features a: - Balcony with hammock - Liquor Dispenser - Minibar with beverages - Purified water - Rock Spa® bath amenities
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • LCD /Plasma /Flat-screen TV
  • Alarm Clock
Deluxe Room
This large, air-conditioned room features a balcony with a hammock, as well as a flat-screen TV, ironing facilities and a hot tub Guests will also find a mini-fridge and a safety-deposit box The private bathroom features a shower and free toiletries
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Diamond Deluxe King Room
This room features a hot tub and pool views Guests will also find a free bottle of wine and beach bag, as well as a flat-screen TV, coffee machine, iPod docking station and DVD player The private bathroom features free toiletries Two 25-minute massages are included in the room rate Free Wi-Fi is available throughout
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Slippers
  • Satellite TV
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
  • iPod Docking Station
Gold Deluxe Double Room
This room features a hot tub and garden views Guests will also find a flat-screen TV, coffee machine, iPod docking station and DVD player The private bathroom features free toiletries Free Wi-Fi is available throughout
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Gold Deluxe Double Room - Pure
This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Gold Deluxe King Room
This double room features a balcony, minibar and tilemarble floor
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Gold Deluxe King Room - PURE
This deluxe Hypo-Allergenic room is designed to provide great comfort, especially in allergic guests In addition to our usual cleaning protocol, our Pure rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants This process includes installation of a state‐of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Heaven Deluxe Diamond King Room– Adults Only
This double room has a balcony, tilemarble floor and hot tub
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Heaven Deluxe Gold Kind Room – Adults Only
This double room features a balcony, bathrobe and minibar
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Air Conditioning
  • Hairdryer
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Alarm Clock
Heaven Deluxe Gold with Two Double Beds – Adults Only
This double room features a balcony, air conditioning and bathrobe
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Air Conditioning
  • Hairdryer
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Alarm Clock
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only
This suite features a balcony, air conditioning and bathrobe
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Air Conditioning
  • Hairdryer
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Alarm Clock
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only
This suite features a balcony, satellite TV and minibar
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Air Conditioning
  • Hairdryer
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Alarm Clock
Heaven Rock Suite Platinum – Adults Only
This double room features a balcony, bathrobe and minibar
Beds: 2:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Air Conditioning
  • Hairdryer
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Alarm Clock
Platinum One-Bedroom Suite with Terrace
This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries Free Wi-Fi is available throughout
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Slippers
  • Satellite TV
  • Tiled / Marble floor
  • Alarm Clock
  • Dining Area
  • iPod Docking Station
Platinum Two-Bedroom Suite with Terrace
This suite features a master bedroom with a king-size bed and a second bedroom with 2 double beds It has a bathroom with spa bath and special toiletries for children and adults The suite offers a private balcony and access to the terrace in the third floor with a lounge and hot tub A childrens menu is available and a mini birthday cake can be requested Extras include a flat-screen satellite TV, DVD player, Xbox 360 and a minibar
Beds: 2:Double bed(s),1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Slippers
  • Satellite TV
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
  • Dining Area
  • iPod Docking Station
Rock Royalty Level - Deluxe Platinum King
This double room features a balcony, satellite TV and spa bath
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Bath
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Rock Royalty Level - Deluxe Platinum with Two Double Beds
This double room features a balcony, bathrobe and spa bath
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
Rock Suite Platinum
This suite has a balcony, tilemarble floor and dining area
Beds: 2:Double bed(s),1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • Alarm Clock
  • Dining Area
Hotel Facilities

General

  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Garden
  • Elevator
  • Safety Deposit Box
  • Luggage Storage
  • Airconditioning
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Snack Bar
  • Family Rooms

Activities

  • Tennis Court
  • Fitness Centre
  • Games Room
  • Children's Playground
  • Canoeing
  • Snorkelling

Services

  • Room Service
  • Meeting/Banquet Facilities
  • Babysitting/Child Services
  • Dry Cleaning
  • Currency Exchange
  • Free Wi-Fi Internet Access Included
  • Bikes Available (free)
  • Concierge Service
  • Entertainment Staff
  • Nightclub / DJ

Pool and wellness

  • Private Beach Area
  • Outdoor Swimming Pool (all year)

Entertainment and family services

Business facilities

  • Business Centre
Hotel Policies

Reception Hours

Check-in: From 15:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Visa
  • Euro/Mastercard

Important Information

Please note that the Rock Star Palapa is under construction until February 2014; Teen Lounge and Club is under construction until March 2014; and Heaven Night Club is under construction until March 2014